Richmond House, Our first home initially opened in 2005 to provide emergency and respite services, its reputation for providing good quality care was established and more referrals quickly followed. Having successfully completed re-registration in 2006 to also provide permanent Residential care, the home grew from strength to strength with the home becoming full occupancy in 2009 which has remained the same ever since.
Richmond House, Accommodation is suited for up to five people living with dementia, learning disabilities, autistic spectrum disorder, mental health, physical and sensory needs, all of whom require support with daily living.
Richmond House have five spacious bedrooms within a detached dormer bungalow, three of the bedrooms are located on the ground floor, Each of which have their own bathrooms. The Environment the has shared area's including a shared Kitchen, Shared Lounge, Shared Games room, a Shared Dining Room and Shared Laundry room, The home has its own large grounds with a secure rear garden. Located in South Kirkby with in the WF9 Post code There are many local amenities to enjoy including shops, restaurants, parks and the neighbouring countryside and easy access to larger surrounding towns such as Wakefield, Barnsley, Doncaster, Leeds.
Richmond House has two Local bus stations which provides the access to the local town, There are also two local mainline train stations which provide easy access in to Leeds, Sheffield and many more area's.
CQC Inspection - 2017 People were happy with the staff. Relatives told us staff were kind and caring. One relative said, "Staff are kind and caring. They are very good at what they do and [my relative] gets on well with them and so do I." Another relative said, "Every one of the staff are lovely, really nice. Staff are approachable and caring." People's privacy, dignity and independence was respected and promoted. We observed staff being caring and they spoke about people with compassion and kindness. One staff member said, "Our job is enabling and promoting independence. We are here to support them for sure but it's about them doing things for themselves too." One staff member said, "We're like a family." Staff gave good examples of how they encouraged people to be independent. For example, prompting people to make a drink and encouraging them to be involved in cleaning. One member of staff told us, "We actively encourage everyone to do things for themselves and ask them to be part of clearing and laying the table at meal time and helping with their laundry." It was clear staff and the management team knew people well. People were involved, as far as possible, in making decisions about their care and support. People had access to advocates when needed. People's preferences were documented within their care plans. The manager told us they were looking to improve people's 'life histories' as they recognised these were limited.
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What The Families - Said People and their relatives were happy with the care and support provided at Richmond House. One relative said, "The staff are brilliant with [my relative], [they are] so happy."
Another relative told us, "They take a lot off my mind. Knowing [my relative] is so well cared for makes me feel better about their future." People's care and support was assessed and reviewed on a regular basis.
One relative commented, "[My relative's] health needs are looked after by them. They do all that really well."